Terms of Service
Last Updated: March 20, 2026
Table of Contents
- Introduction
- Definitions
- Company Details
- Eligibility
- Account and Security
- Subscriptions, Fees and Payments
- Acceptable Use
- Privacy
- Confidentiality
- Intellectual Property
- Feedback
- Third-Party Services
- Beta Features
- Availability and Support
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Term and Termination
- Governing Law and Venue
- Changes
- Contact
1. Introduction
These Terms of Service govern the use of the Pacco Planning platform. By registering for or using our services, you agree to these terms.
2. Definitions
- Customer — The company or individual who creates an account and uses the platform.
- Customer Content — All data, text, images, and other content the customer enters into the platform.
- Subscription — The paid access to the platform according to the selected plan.
3. Company Details
- Pacco Planning UG (haftungsbeschränkt)
- Günterstalstraße 35
- 79102 Freiburg im Breisgau, Deutschland
- HRB 733943, Amtsgericht Freiburg
- Managing Directors: Nils Brabänder, Bastian Nill
- E-Mail: info@pacco-planning.de
4. Eligibility
Pacco is a B2B platform. Use is reserved exclusively for businesses and commercial entities. By registering, you confirm that you are acting on behalf of a business.
5. Account and Security
You are responsible for the security of your account. Keep your credentials confidential and notify us immediately of any unauthorized use. We are not liable for damages resulting from unauthorized access to your account.
6. Subscriptions, Fees and Payments
Our subscriptions are billed monthly. Prices are exclusive of applicable VAT. Payment processing is handled by Stripe. In the event of overdue payments, we reserve the right to restrict access to the platform.
7. Acceptable Use
You may only use the platform for lawful purposes. The following are specifically prohibited: reverse engineering, automated scraping, injection of malicious software, use to the competitive disadvantage of other users, and any action that impairs the operation of the platform.
8. Privacy
The protection of your data is important to us. For details on the processing of personal data, please refer to our Privacy Policy.
9. Confidentiality
Both parties agree to treat the other party's confidential information as confidential and not to disclose it to third parties, unless required by law or necessary for contract performance.
10. Intellectual Property
All rights to the platform, including software, design, trademarks, and content, belong to Pacco Planning UG. The customer receives a non-exclusive, non-transferable right to use the platform for the duration of the subscription. Customer content remains the property of the customer.
11. Feedback
If you submit suggestions, ideas, or feedback about the platform, you grant us the right to use this feedback free of charge to improve our services.
12. Third-Party Services
The platform may contain integrations with third-party services (e.g. Stripe, Microsoft Azure). The respective terms of service of the third-party providers apply to these services. We assume no liability for third-party services.
13. Beta Features
We may from time to time offer beta features that are labeled as such. Beta features are provided without warranty and may be changed or discontinued at any time.
14. Availability and Support
We strive for high availability of the platform but cannot guarantee uninterrupted access. Scheduled maintenance will be announced in advance. Support is provided via email during business hours.
15. Disclaimer of Warranties
The platform is provided on an "as is" basis. To the extent permitted by law, we disclaim all express or implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
16. Limitation of Liability
Our liability is limited to intent and gross negligence. In cases of slight negligence, we are only liable for breaches of material contractual obligations. In such cases, liability is limited to foreseeable, contract-typical damages. Liability for damages to life, body, and health remains unaffected.
17. Indemnification
The customer shall indemnify Pacco Planning against all third-party claims arising from the customer's unlawful use of the platform or from a violation of these Terms of Service.
18. Term and Termination
The contract is concluded for an indefinite period and may be terminated by either party at any time at the end of the respective billing period. We reserve the right to immediately suspend access in the event of serious violations of these terms. After termination, you may export your data within 30 days.
19. Governing Law and Venue
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive venue for all disputes arising from or in connection with these Terms of Service is Berlin, Germany.
20. Changes
We reserve the right to update these Terms of Service. For material changes, we will notify you at least 30 days in advance. Continued use of the platform after the changes take effect constitutes acceptance.
21. Contact
E-Mail: info@pacco-planning.de
Pacco Planning UG (haftungsbeschränkt)
Günterstalstraße 35
79102 Freiburg im Breisgau
Deutschland