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You run the event. Pacco carries the rest.

The catering software that turns the customer’s email into the event, with quote, menu, staff and invoice. You review and confirm.

A donkey made of coloured triangles with a large sack on its back.
Start free trialOr book a demo with the founders
  • 30 days free
  • no credit card
  • ends automatically
  • Servers in Frankfurt
  • XRechnung and ZUGFeRD
  • DATEV export
  • cancel monthly

What Pacco carries

  • Inquiry

    The customer’s email becomes a draft event. Pacco flags uncertain values; you confirm.

  • Quote

    Calculated from items and packages, accepted through a link. It becomes the order.

  • Your menu, your style

    The menu for the event: pick a template, adjust colours and type, add a background by AI.

  • Shopping

    The shopping list comes from the recipes, dish or drink. Plus the production list.

  • Pacco AI

    One sentence is enough: Pacco creates the event and the quote and asks before anything goes out.

  • Team

    The shift plan for your staff. Anyone with an account can subscribe to their shifts in a calendar.

  • Packing list

    The equipment for the event, checked off on site, even without a connection.

  • Invoice

    E-invoice from the order, DATEV export, reminders only once you approve them.

The inquiry becomes the event. The event becomes everything else.

Quote, menu, shopping, staff and invoice hang off the same record. What you enter once is already there in the next step.

Inbox

From: Petra KühnBrandauer Maschinenbau

Subject: Our company anniversary in September

Good evening Ms Lindner,

our company turns 75 and we would like to celebrate on Saturday, 18 September with around 180 guests, in our Werkhalle Süd in Garching. We have in mind a sparkling wine reception with finger food, followed by a hot buffet; about 20 guests are vegetarian. Our budget is somewhere around 19,000 euros.

Could you send us a quote?
Best regards, Petra Kühn

Review Event Draft

Review and edit the data extracted from the email before the event is created.

Event name
Brandauer 75th anniversary93%
Date
09/18/202798%
Location
Werkhalle Süd, Garching95%
Number of guests
18088%
Menu / dishes
Sparkling wine reception with finger food, hot buffet90%
Dietary requirements
20 vegetarian91%
Budget (€)
1900062% · low confidence — please verify

Confirm & Create Event

Recreation of the “Review Event Draft” dialog in Pacco, with sample data.

Screenshot from Pacco: the resources overview for the Firmenjubiläum 75 Jahre Brandauer, confirmed, on 18 September with 180 guests at Werkhalle Süd. On the left, costs of €6,921 against a budget of €19,000 and planning progress of 78%; on the right, the day’s schedule and the lists for equipment, goods, staff, logistics and services.
Screenshot from Pacco on a phone: date, venue and guests of the event, on 18 September at Werkhalle Süd in Garching with 180 guests. Below, the cost overview, €6,921 from goods, staff, services and logistics against a budget of €19,000, and planning progress of 78%: equipment 4 of 8, goods 3 of 8, staff 8 of 9, logistics 1 of 2.
From Pacco: the Brandauer anniversary nine days before the event, without the navigation. Example data.

  1. Costs against budget

    Goods, staff, services and logistics add up as you go: €6,921 of €19,000.

  2. Progress per area

    Pacco counts what is already settled: staff 8 of 9, equipment 4 of 8.

  3. All on the same event

    Equipment, goods, staff and logistics are lists of this event, not files of their own.

Or just tell Pacco AI.

One sentence is enough: Pacco reads the inbox, creates the event and the quote, and asks before anything goes out.

  1. You ask what has come in.
  2. Pacco reads the inbox and says what an inquiry is missing.
  3. One sentence, and Pacco creates the event and a draft quote.
  4. Before anything goes out, Pacco asks. Nothing is sent until you confirm.
Recorded in Pacco with sample data, no sound. Waiting time is shortened; the answers come from a real Pacco AI run.
Transcript of the conversation

You: Any new inquiries?

Pacco AI (Tools: New inquiries):

Yes, there are two new inquiries waiting as drafts:

1. Brandauer 75th anniversary
• Received: Today, August 27, 2027
• Sender: Petra Kühn (Brandauer Maschinenbau GmbH)
• Event Date: September 18, 2027, at 16:00
• Expected Attendees: 180 guests
• Location: Werkhalle Süd, Lilienthalallee, Garching
• Details: All details are complete. The inquiry includes a request for a sparkling reception, finger food, the "Anniversary" buffet, a dessert bar, service staff, bartenders, equipment, and delivery.
• We have all the information needed to confirm this inquiry and create an event and quote.

2. Graduation ball 2028
• Received: Yesterday, August 26, 2027
• Sender: Parents' committee, graduation ball 2028
• Expected Attendees: 240 guests
• Missing Information: We are still missing the event date and the location for this inquiry.

Would you like me to accept the Brandauer 75th anniversary inquiry and create the event?

You: Create the quote for Ms Kühn.

Pacco AI (Tools: Accept inquiry, Create quote):

I have successfully confirmed the inquiry from Ms. Kühn and created the event "Brandauer 75th anniversary" for September 18, 2027.

I also created a draft quote for this event.

Here is a summary of the draft quote:
• Event Name: Brandauer 75th anniversary
• Date: September 18, 2027
• Expected Attendees: 180 guests
• Total Gross Amount: €17,805.61 (Net: €16,079.00)
• Internal Planning Notes: Dietary requirements (22 × vegetarian, 8 × vegan, 3 × gluten-free, 1 × nut allergy) have been added.

Line Items included:
• Sparkling reception: 180 Pers at €4.50 (19% VAT)
• Finger food: 180 Pers at €10.00 (7% VAT)
• Buffet "Anniversary": 180 Pers at €42.00 (7% VAT)
• Dessert bar: 180 Pers at €9.50 (7% VAT)
• Service staff: 70 hrs at €38.00 (19% VAT)
• Bartender + bar: 12 hrs at €42.00 (19% VAT)
• Equipment flat rate: €890.00 (19% VAT)
• Delivery Garching flat rate: €145.00 (19% VAT)

Would you like me to send this draft quote to the customer now?

You: Send it out.

Pacco AI (Tools: Send quote):

Pacco asks: “Send the draft quote for Brandauer Maschinenbau GmbH of €16,079.00 net as a PDF by email to p.kuehn@brandauer-mb.example.” [Confirm] [Cancel]

The video ends here. Nothing is sent until you confirm.

What Pacco never does without you

  • An email only becomes an event once you confirm. That is the default.
  • No quote or invoice goes out until you confirm it, not even through Pacco AI.
  • No payment reminder without your approval.

Three weeks to the anniversary, one event in Pacco.

What follows the inquiry, with the same example: 180 guests on 18 September.

  1. 19 days beforeQuote

    Ms Kühn accepts the quote through a link.

    The quote comes from the event. Your customer opens it without an account of her own and accepts it with her name. Pacco records who accepted and when.

    Screenshot from Pacco: quote AN-2027-0147 from Feinkost & Catering Lindner as the customer sees it, €17,805.61. Eight items from the sparkling wine reception and the finger food for 180 people through the hot buffet and the dessert bar to delivery, setup and collection in Garching, then the terms, the “Your name” field with Petra Kühn, a note that name, IP address and browser identifier are stored, and the “Accept quote” button. The item names and terms are the caterer’s own and stay in German.
    Screenshot from Pacco on a phone: the lower part of the same quote with the last item, the total of €17,805.61, the terms, the “Your name” field with Petra Kühn, the storage note and the “Accept quote” button.
    From Pacco: the page your customer opens from the link. Items net, total including VAT (7% on food, 19% on drinks and services). Example data.

  2. 9 days beforeDeposit

    The invoice comes from the order.

    The deposit after the go-ahead, the final invoice after the event, neither retyped. Pacco creates XRechnung and ZUGFeRD, exports for DATEV and only sends reminders once you approve them.

    Screenshot from Pacco: the deposit invoice for €5,341.68, net €4,823.70, VAT €517.98. Below, a note that the sent invoice can no longer be edited and corrections require a credit note, and the first of its two lines, “Anzahlung 30 % Firmenjubiläum laut AN-2027-0147, Speisen” (the food share).
    Screenshot from Pacco on a phone: the same deposit invoice with the total of €5,341.68, net €4,823.70, VAT €517.98, the note that it can no longer be edited, and below it the start of the first line taken from the quote.
    From Pacco: a 30% deposit on €16,079.00 net, one line per VAT rate, taken from the quote. Sent invoices stay unchanged; corrections go through a credit note. Example data.

  3. 3 days beforeGuest count

    If the guest count changes, the quantities follow.

    Menu lines follow the guest count with a factor: when it changes, quantities, the shopping list and the kitchen follow. A quantity you set yourself stays as it is.

    180 guests
    Itemper guestQuantity
    Pink veal loinMain course× 0.590 portions
    Pike-perch on Riesling cabbageMain course× 0.354 portions
    Pretzel dumplings with mushroom creamVegetarian× 0.236 portions
    Hugo with elderflowerReception× 1.5270 glasses
    Kaiserschmarrn stationDessert, livefixed1 station
    Mock-up with example data.

  4. The day beforeKitchen

    The kitchen sees portions, not events.

    The production list totals every event in a period per dish. The veal for the anniversary and for the birthday three days later sits on one line.

    Screenshot from Pacco: the production list with 2 events and 732 portions. In the pre-production group 120 portions of pink veal loin from 2 events, 54 pike-perch for the anniversary, 51 pretzel dumplings from 2 events and 45 beetroot carpaccio for the 60th birthday, each with working time and batch size. The dish names are the caterer’s own and stay in German.
    Screenshot from Pacco on a phone: the production list with 2 events and 732 portions, with pre-production at 7 dishes and 372 portions; the first dishes are shown with their portion counts.
    From Pacco: the production list for 17 to 21 September, two events. Example data.

  5. Event dayStaff

    Every shift for the event day is planned.

    Staff are part of the event: kitchen, service, bar and logistics, each with a task, a time and a status. Staff planning shows double bookings under Conflicts, and anyone with an account can subscribe to their shifts in their own calendar.

    Screenshot from Pacco: the anniversary’s staff, nine cards with name, task, time and status. Tobias Reindl as head chef and Aylin Demir in the kitchen from 10 am, Jonas Hufnagl in the kitchen from 11, Felix Obermaier as service lead from 12, Clara Brandl and Sara Nguyen in service and Luca Romano at the bar from 2 pm, Emil Wagner in logistics from 9 am; eight confirmed, Maximilian Graf assigned. The roles are the caterer’s own and stay in German.
    Screenshot from Pacco on a phone: the anniversary’s staff as cards, among them Tobias Reindl as head chef, Aylin Demir and Jonas Hufnagl in the kitchen and Felix Obermaier as service lead, all confirmed.
    From Pacco: the anniversary’s staff, nine shifts, eight confirmed. Example data.
We hated the busywork too. So we built Pacco.

Bastian Nill, co-founder. Pacco Planning was founded in 2025; Pacco launched in April 2026.

We run the demo ourselves: about 30 minutes, on your own workflows. You talk to the founders, not to a sales team.

Book a demo

Or write to info@pacco-planning.de

Built by a caterer and a developer

Bastian Nill, Co-Founder & CEO

Bastian Nill

Co-Founder & CEO

Over 10 years in cocktail catering and the wider event industry. Knows the daily challenges first-hand.

LinkedIn
Nils Brabänder, Co-Founder & CTO

Nils Brabänder

Co-Founder & CTO

Combines industry know-how with engineering depth. Owns product, architecture, and AI strategy.

LinkedIn

How to switch

  1. Start a trial

    30 days with every feature, no credit card. The trial ends automatically.

  2. Bring your data

    Recipes, customers, goods, equipment, staff and events come in from an Excel or CSV file. Or load sample data first and look around at your own pace.

  3. Forward your first inquiry

    Your account has its own inbound address. Forward a customer email to it, and Pacco creates the draft.

Pacco runs in the browser on computer, tablet and phone; there is nothing to install.

On Pacco Pro, we migrate your data for you.

One price for your business, not per person.

The plans differ only in the number of events a month. Every feature is in every plan, and your whole team works in it.

Pacco Plus

Recommended from 21 events

€99a month

up to 60 events a month

Start free trial

Pacco Pro

€199a month

unlimited eventsData migration and setup with us

Start free trial

Once a month is full, you need a larger plan to confirm more events; customers accepting your quotes always go through. How events are counted

  • 30 days free
  • no credit card
  • ends automatically

In every plan

  • Email inquiries as event drafts
  • Quotes customers accept online
  • Menus, recipes, shopping and production lists
  • Staff and shift planning
  • XRechnung, ZUGFeRD and DATEV export
  • Pacco AI, HACCP log and allergens
Hosting
Google Cloud in Frankfurt am Main
E-invoicing
XRechnung and ZUGFeRD, phased in as mandatory for B2B in Germany from 2027
Accounting
DATEV export for your tax adviser
Team
Unlimited users, no price per head

All prices net plus statutory VAT, for businesses only (§ 14 BGB). Cancel monthly. An event over several days counts once.

Questions we get asked a lot

Your question is not here?

Send us a note
How is Pacco different from Excel & point solutions?
In Excel and separate apps you maintain the same data several times: inquiry, costing, purchasing, packing list. In Pacco everything hangs off one event, and the shopping and packing lists come from it. Change the guest count and quantities and shopping follow; a quantity you set yourself stays as it is. The customer’s email becomes an event draft, and Pacco is built for catering, not for everything.
Does Pacco work for bar and cocktail catering?
Yes. Recipes cover drinks too, with glass and ice, and the shopping list scales them with the guest count like any dish.
Do I have to use the AI?
No. You can create events, quotes and invoices by hand. Reading inquiries from email and Pacco AI are shortcuts, not the only way.
How much does Pacco cost?
Pacco is €49 a month for up to 20 events, Pacco Plus €99 for up to 60 events and Pacco Pro €199 for unlimited events, all net plus VAT. Every plan has every feature, and the number of users is never limited. On Pacco Pro we migrate your data and set Pacco up with you. You can try it free for 30 days, no credit card required.
What if I run more events than my plan covers?
Events count once confirmed, in the month they take place. When 80% of your plan’s events for the current month are confirmed, Pacco shows a notice. Once a month is full, you need a larger plan to confirm more events for it; moving a confirmed event into that month counts as a new confirmation. Customers accepting a quote via its link always go through.
How does the free trial work?
You get 30 days of full access, with no credit card and no commitment. Afterwards you pick a plan, or the trial simply ends; no subscription is created. Your data stays.
Can I bring my existing recipes?
Yes. Recipes come in from an Excel or CSV file, and you can add single ones directly in Pacco. Once in, they are available for menu planning, quantity calculation and shopping lists across all events. On Pacco Pro we do the import for you.
Can I cancel anytime?
Yes, at the end of any billing month. No minimum term, no fee. After you cancel, you can still export your data for 30 days.
Where is my data stored?
On Google Cloud servers in Frankfurt am Main, Germany: the application, the database and sign-in. Disaster-recovery backups are kept in Belgium, so also inside the EU. The contracting party is Google Ireland Limited.
Who gets to see my data?
Your team, and the service providers Pacco cannot run without: Google Cloud for hosting and AI, Stripe for billing and STRATO for emailing your quotes and invoices. Each of them works under a data processing agreement. We do not sell data.
Is my data used to train AI?
No. The AI features run on Vertex AI in the Google Cloud Frankfurt region, and under the Vertex AI terms Google does not use customer data to train its models.
And if the AI gets it wrong?
A customer email first becomes a draft. For every field it recognised, Pacco shows how confident the extraction is and flags uncertain values. You correct and confirm, and only then is the event created. That is the default; if you prefer, Pacco can create events straight away.

Forward your next inquiry to your Pacco address.

Your trial account comes with an address of its own. You check field by field what Pacco makes of it, or you tell Pacco AI in one sentence.

your-company-3f9a…@events.pacco-planning.de

Start free trial
  • 30 days free
  • no credit card
  • ends automatically